At Billdex BPO, we help insurance companies, MGAs, and wholesalers streamline their operations, reduce costs, and improve service efficiency. Our dedicated team ensures fast, accurate processing of policies, claims, and customer interactions, allowing your business to focus on delivering exceptional service.
Policy Services
• Endorsement Checking
• Insurance Policy Checking
• Policy Delivery
• Renewal Processing
• Cancellation warning notices
• Change request
Claim Services
• Loss run ordering
• Experience modification calculation
• Claim tracking
• Premium loss summaries
• Claim inputting
MGA & Wholesale Services
• Submission data entry and clearance
• Risk evaluation
• Quote and summary preparation
• Broker invoicing
• Policy binding
• Policy stamping
• Policy issuance Inspection ordering
• Audit ordering and billing
• NoC and reinstatement
• ExMod reports and projections
General Data Entry
• Applications
• Certificates
• New Business data entry
• Quoting and proposals
• New producer book conversion
• Acquisition integration
• Professional license verification
Benefit Services
• Census input and updating
• Medical audit
• Small group quoting
• Adds / deletes
• Document retrieval
• Cobra Enrollment
• Application scrubbing
Customer Services
• Prospect and market research
• Lead Generation Services
• Inbound Service centers
• Customer / Carrier Outreach
Accounting & Billing
• Direct bill invoicing
• Statement reconciliation
• Internet payment reconciliation
• Expense report tracking